PRIVACY POLICY
Last Updated: September 28, 2026
At Auto Armor, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you visit or make a purchase through the Auto Armor website.
By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.
1. About Auto Armor
Auto Armor is a sole proprietorship business owned and operated by Guneet Singh Chadha.
Business Address:
Shop No. 6, 473, S. V. P. Road, Charni Road, Girgaon, Mumbai, Maharashtra, India.
GSTIN: 27BARPC0922K1ZN
Email: hello@autoarmor.in
Phone: +91 9967763455
In this Privacy Policy, “Auto Armor”, “we”, “us” and “our” refer to the business operated by Guneet Singh Chadha.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information.
A. Information You Provide to Us
When you create an account, place an order, contact us or otherwise interact with Auto Armor, we may collect information such as:
- Full name
- Email address
- Mobile/telephone number
- Billing address
- Shipping/delivery address
- Vehicle make, model, year and related vehicle information
- Order and purchase details
- Information provided when contacting customer support
- Account and login information, where applicable
We only request information that is reasonably necessary for the relevant purpose.
B. Payment Information
When you make a purchase, payment information is processed through our authorised payment partners, including Razorpay.
We do not intend to directly store your complete credit card, debit card or other payment credentials.
Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.
C. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from technical information
- Pages visited
- Products viewed
- Referring website or source
- Date and time of visits
- Website interactions and browsing activity
This information may be collected through Shopify, cookies, pixels, analytics tools and similar technologies.
Shopify's platform can process customer information such as contact, billing and shipping information, transaction information, and device and network information on behalf of merchants.
3. How We Use Your Information
We may use your personal information for purposes including:
Fulfilling Orders
To:
- Process and confirm your orders
- Process payments
- Prepare and dispatch products
- Deliver products to you
- Provide order tracking information
- Process returns, replacements and refunds
Customer Support
To:
- Respond to your questions
- Resolve order or delivery issues
- Assist with vehicle selection and fitment
- Handle complaints and support requests
- Communicate with you regarding your order
Website and Business Operations
To:
- Operate and maintain our website
- Create and manage customer accounts
- Improve our products and services
- Understand how customers use our website
- Detect and prevent fraud, abuse and unauthorised activity
- Maintain website security
- Maintain business and transaction records
Marketing and Communications
Where permitted by applicable law and where required, with your consent, we may use your contact information to send:
- Product updates
- Promotional offers
- New product announcements
- Marketing communications
You may opt out of marketing communications by using the unsubscribe option provided in the communication or by contacting us.
4. Vehicle Information
When you purchase a vehicle-specific Auto Armor product, we may collect information about your vehicle, such as its:
- Make
- Model
- Year
- Variant
This information is used primarily to help us determine and fulfil the appropriate product and provide customer support.
Vehicle information may also be associated with your order history so that we can assist you with future enquiries relating to your purchase.
7. Analytics and Advertising
We may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our marketing.
Depending on the tools we have enabled, this may include technologies provided by companies such as Google or Meta.
These technologies may collect information such as device information, browsing activity, interactions with ou